Privacy Policy

Who we are

Our website address is: https://mylennoxhead.com.au.

MyLennoxHead.com.au is committed to protecting the privacy of our clients, customers and visitors to our  website.  We understand and appreciate that clients, visitors and users of our website and listing service are concerned about their privacy and confidentiality and security of any information that may be provided to us.

This Privacy Policy demonstrates our commitment to protecting your privacy by disclosing to you the ways in which we deal with your personal information.  The implementation plan will demonstrate our compliance and execution of this Privacy Policy.

This Privacy Policy is drafted in a way which takes account of the diverse functions of MyYamba.com.au various business units.  It aims to give:

  • Guidance to members of the public, industry stakeholders and our members to assist them to understand how personal information is managed in MyYamba.com.au and how they can exercise their privacy rights in respect of TMyYamba.com.au activities;
  • Guidance on how the Privacy Policy is implemented throughout MyYamba.com.au.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you fill in our contact form, we will only keep your data that you provided on the form to correspond to you. We will not share any of this data to anyone else. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use and Disclosure

Your personal information will ONLY be used in any correspondance with you. If you become a member to the website or subscribe, we will store your information safely and not share it with any other business or third party.

Use of our website

Automatic collection of your personal information

When you visit our website, our Internet Service Provider (ISP) automatically records the following information about you for statistical purposes:

  • Your server address;
  • The website you visited immediately prior to ours;
  • Your domain name;
  • The date and time of your visit to our website;
  • The pages you accessed and the information or documents you downloaded; and
  • The type of browser you used. No attempt is, or will be, made to identify users of their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our activity logs.

Emails

MyYamba.com.au encourages the use of email communication to increase efficiency in communications.  Emails sent to or from MyYamba.com.au are routinely monitored by our information technology staff for systems administration, quality control and compliance purposes. We will only record your email address if you send an email to us.  Email enquiries will be passed to the most appropriate staff member, who will be asked to respond to you directly.  The staff member who responds to you will retain your email address as long as may be necessary to respond to you. Your name and address details will not be added to a mailing list, nor will we disclose these details to third parties without your consent unless required by law.  The information that we receive from you will be treated in the strictest confidence.  We will not disclose your personal information to any third party without seeking your consent.

Online Subscriptions

If you wish to subscribe to any online information service which we may offer from time to time, you will need to supply us with the following information:-

  • Your full name
  • Your email address

We will use this data to send information and publications to you via email.  If you are included on a group email mailing list for this purpose, we will send you the information in such a way that your email address will not be visible to other mail out recipients.  If you had previously requested to be added to our mailing list and have since changed your mind simply send click the ‘unsubscribe’ link at the bottom of any future email newsletters. 

Access to your personal information

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can request to access the personal information we hold about you if you wish to do so.  We will take reasonable steps to provide you with access if we are able to do so.  If we are unable to provide you with access, we will explain why.  You may also wish to apply to amend the information if you believe it to be incomplete, inaccurate, or out of date.  We also reserve our rights to charge a fee for searching for and providing access to your information. Please contact us. 

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We will NOT share that data with anyone else. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Security of your personal information

MyYamba.com.au is committed to protecting your personal information from misuse and loss, and from unauthorised access, modification and disclosure, and will take all reasonable steps to ensure this.

Disposal and destruction of your personal information

If we no longer need to hold your personal information, we will take reasonable steps to destroy or permanently de-identify that information.

Complaints

If you have a question, comment or complaint regarding our Privacy Policy or procedures, you should contact us.

Changes to this privacy policy

From time to time, it may become necessary for us to review or amend this policy, and we reserve the right to do so.  Any changes will be made as and when required, and we will advise you of any changes by posting an updated version of our policy on our website.  

 

Please also see our Terms and Condtions for use of this website.

If you have any questions, please contact us.